Careers at MGE Wholesale

 

How To Apply

 

MGE is hiring for the positions below. Please click on the following link to download the employment application. You may return your completed application by email, fax, or mail. Email: careers@mgegroup.com Fax: Attention: HR 574-255-2542 Address: MGE WHOLESALE 5021 Nimtz Parkway South Bend, IN 46628

Full Time Customer Service Representative

Job Summary

At MGE Wholesale we value our customers; we work hard to earn our reputation for quality and integrity every day. MGE Wholesale is seeking a Customer Service Representative committed to demonstrating these core strengths by providing excellent customer service. Join our MGE Wholesale Team where you will find supportive leadership, a committed staff and an engaging work culture. The role of Customer Service Representative contributes to the success of MGE Wholesale by adding value to the customer’s buying experience by providing excellent customer service. 

Responsibilities and Duties

• Provide excellent customer service by responding promptly to customer calls and inquiries
• Communicate with sales associates and provide any necessary assistance
• Follow-up with customers when needed via e-mail, fax or phone
• Respond to internal and external requests for information  
• Multi-task and manage time effectively to maintain service level expectations
• Maintain accurate customer information
• Adhere to protocols for protected information
• Keep up-to-date with new products

Qualifications and Skills

• High School Diploma/GED or equivalent
• Proficient computer skills; MS Office
• Accurate data entry
• Previous customer service experience
• Effective communication skills
• Working knowledge of firearms, preferred

Benefits

• Paid Time Off (Vacation/Sick)
• Paid holidays
• 401K with employer match
• Choice of medical plans (Including Health Savings Account)
• Vision & life insurance
• Clean, climate-controlled environment
• Generous gear and merchandise discount

Apply Now >> 

Full Time Marketing Associate

Job Summary
 
The Marketing Associate’s primary responsibilities are the development of creative internal and external marketing materials for print and web; development of multimedia campaigns to engage dealers as well as consumers; building brand awareness across the board while adhering to consistent brand identity. This position will work closely with management and sales staff to execute successful B2B and B2C product marketing, while constantly evolving and learning to stay abreast of the latest industry trends.
 
Responsibilities & Duties
 

• Conceptualize and design marketing materials for multiple corporate divisions (i.e. print and digital ads, newsletter content, website graphics, tradeshow materials, national publication ads, etc.)
• Assist management and sales team to promote product
• Lead product photography/miscellaneous photography shoots
• Manage digital assets
• Manage social media accounts (i.e. Instagram, Facebook, Twitter)
• Create eNewsletter campaigns.
• Understand and execute website administration fundamentals within a CMS
• Collaborate with vendor marketing teams to ensure quality product marketing
• Collaborate with external printers, advertising reps, etc. to execute projects as assigned
• Stay current on the latest software, design trends, and industry best practices

 
Required Education & Experience
 

• College degree in Visual Communications, Graphic Design, Marketing, or related field
• 2 years of professional experience preferred
• Proficient in Adobe Creative Cloud Suite
• Proficient in Mac OS or PC
• Proficient in MS Office Suite
• Solid understanding of design principles (must submit recent portfolio with application)

 
Additional Skills & Abilities

• Able to manage multiple projects simultaneously
• Proficient in Microsoft Office Suite
• Self-Motivated and driven
• Able to work effectively independently and as part of a team
• HTML/CSS experience is a plus
• Video creation/editing is a plus
• Interest in and knowledge of firearms helpful. . . if you like what you do, it seems less like work

 
Benefits

• Paid Time Off
• Paid Holidays
• 401K With Employer Match
• Choice of Medical Plans (Including Health Savings Account)
• Vision & Life Insurance
• Generous Gear and Merchandise Discount

Apply Now >>  
 

Full Time Warehouse Associate

Apply Now >>